Need help with your robot vacuum cleaner?
Blaupunk Bluebot Omega
Frequently asked questions
View the most frequently asked questions about the Blaupunkt Bluebot Precision below.
My Omega does not connect to WiFi?
Connect the Omega according to the steps in this video. The Precision can connect to both 2.4Ghz and 5Ghz. This does not mean that the robot can automatically switch between networks. So make sure that the robot can handle the network you choose everywhere.
Empty station no longer absorbs dust?
The dust bag is probably full. Replace it by sliding off the cardboard. Empty the bag and then slide the bag back into the charging station.
The battery of my Omega dies very quickly.
The most common cause is that the robot is not charging properly. So check whether the light on the charging station is on and that the robot also responds when it is on the charging station. In addition, it may happen that one of the motors is stuck and drains the battery. This could be due to hair or dirt in one of the parts. Check this and clean the robot thoroughly. Don't forget the filters. This often solves the problems.
Omega cannot find the charging station.
Check whether the charging station is turned on. If this is the case, check whether the Omega has enough space to reach the charging station. We recommend leaving 30cm on both sides. Doesn't this work? Then move the charging station to another spot in the middle of the room and test it again.
How do you solve a laser error?
Follow the steps in this video .
Omega main brush is stuck.
This is often because hairs are twisted around the main brush. Remove the main brush from the Precision by loosening the lid. You can then clean the brush and shafts in the robot.
The Omega does not mop well.
The Omega has multiple mopping modes. You can easily operate this in the app. This allows you to mop it wetter and drier.
What about my warranty?
View the full warranty conditions here.
What is the return policy?
View the return policy here.
What are your general terms and conditions?
Read our general terms and conditions here.
How do you handle my privacy?
View our privacy policy here.
Looking for the complete Blaupunkt Bluebot Omega manual?
View the complete Blaupunkt Bluebot OMEGA manual here.
What do our customers say?
Anique | 05-10-2023
Blaupunkt Bluebot XTREME
I am so happy with this robot vacuum cleaner. Right now I'm sitting on the couch enjoying my Sunday while Billie (that's his name) is vacuuming and mopping at the same time. Delicious.
Jokadoki | 03-01-2024
Blaupunkt Bluebot XBOOST
Our Carmen is very welcome. You will be happy when you see her vacuuming diligently and the floor is already neat and tidy when you stop working.
Sjoerd
Blaupunkt Bluebot Comfort Plus
Very satisfied with our "Robin" - Blaupunkt Bluebot Comfort Plus. We have 2 cats and with the help of the robot vacuum cleaner we hardly see any cat hair.
