Need help with your robot vacuum cleaner?
COMFORT Plus FAQ
Frequently asked questions
View the most frequently asked questions about the Blaupunkt Bluebot COMFORT Plus below.
My COMFORT Plus does not connect to WiFi?
Connect the COMFORT Plus according to the steps in this video. The COMFORT Plus can connect to both 2.4Ghz and 5Ghz. This does not mean that the robot can automatically switch between networks. So make sure that the robot can handle the network you choose everywhere.
The battery of my COMFORT Plus dies very quickly.
The most common cause is that the robot is not charging properly. So check whether the light on the charging station is on and that the robot also responds when it is on the charging station. In addition, it may happen that one of the motors is stuck and drains the battery. This could be due to hair or dirt in one of the parts. Check this and clean the robot thoroughly. Don't forget the filters. This often solves the problems.
How do I reset my COMFORT Plus?
Watch this video or follow these steps. There is a reset button on the side of the robot. To press this you need something small such as a pen. Press the button for 10 seconds. Then leave the robot off for 10 minutes.
COMFORT Plus cannot find the charger.
Check whether the charging station is turned on. If this is the case, check whether the COMFORT Plus has enough space to reach the charging station. We recommend leaving 30cm on both sides. Doesn't this work? Then move the charging station to another spot in the middle of the room and test it again.
How do you solve a COMFORT Plus laser error?
Follow the steps in this video .
COMFORT main brush is stuck.
This is often because hairs are twisted around the main brush. Remove the main brush from the COMFORT Plus by loosening the lid. You can then clean the brush and shafts in the robot.
The COMFORT Plus does not mop well.
The hole in the water tank lid may not be large enough. Then the water tank creates a vacuum and hardly any water comes out. This is easily remedied by poking a hole in the rubber flap with a needle.
COMFORT Plus water tank is stuck.
Did you install the water tank without the dust container? Then it is probably stuck. This is a combination reservoir and cannot be used separately. Solve this using the steps in this video . It is important that you press the button on the inside.
What about my warranty?
View the full warranty conditions here.
What is the return policy?
View the return policy here.
What are your general terms and conditions?
Read our general terms and conditions here.
How do you handle my privacy?
View our privacy policy here.
Looking for the complete Blaupunkt Bluebot COMFORT Plus manual?
View the complete Blaupunkt Bluebot COMFORT Plus manual here.
What do our customers say?
Anique | 05-10-2023
Blaupunkt Bluebot XTREME
I am so happy with this robot vacuum cleaner. Right now I'm sitting on the couch enjoying my Sunday while Billie (that's his name) is vacuuming and mopping at the same time. Delicious.
Jokadoki | 03-01-2024
Blaupunkt Bluebot XBOOST
Our Carmen is very welcome. You will be happy when you see her vacuuming diligently and the floor is already neat and tidy when you stop working.
Sjoerd
Blaupunkt Bluebot Comfort Plus
Very satisfied with our "Robin" - Blaupunkt Bluebot Comfort Plus. We have 2 cats and with the help of the robot vacuum cleaner we hardly see any cat hair.
